Welcome to GetX Labs Privacy Policy!
GetX cares deeply about the privacy of its visitors and users, and is fully committed to protect their
personal information and use it properly in compliance with data privacy laws. This policy describes how
we may collect and use personal information, and the rights and choices available to our visitors and
users regarding such information.
We strongly urge you to read this policy and make sure you fully understand it, before you access or use
any of our Products or services.
Capitalized terms which are not defined herein shall have the meaning ascribed to them in our Terms of
Use.
Read it carefully
This TheGetX.com Privacy Policy (“Privacy Policy”) describes how we collect and use information
pertaining
to each of our unregistered visitors and registered users, including users with Paid Services (each, a
“Visitor” or “User” (respectively), or “you”), in connection with their access to and use of GetX’s
website,
web applications (“GetX Apps”), mobile applications (“Mobile Apps”), and related services (collectively,
the
“Services”) or GetX Productss.
The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we
collect and use your personal information, as well as an explanation of your statutory rights. This
Privacy
Policy is not intended to override the terms of any contract you have with us, nor any rights you might
have
under applicable data privacy laws.
Read this policy and make sure you understand our policies in relation to your personal information,
before
you access or use any of our Products/Services. If you read and fully understand this Privacy Policy,
and
remain opposed to them, you must immediately leave this website, application or service, and avoid or
discontinue all use of any of our Products/Services. If you have any questions or concerns regarding
this
policy, please contact us at support@thegetx.com.
information we collect
Visitor and User Information
We collect two types of information regarding our Visitors and Users:
-
Un-identified and non-identifiable information pertaining to a Visitor or un-identified User, which
may be made
available to us, or collected automatically via his/her use of the Services (“Non-personal
Information”). Such
Non-personal Information does not enable us to identify the Visitor or User from whom it was
collected.
The Non-personal
Information collected by us mainly consists of technical and aggregated usage information, such as
Visitors’ and Users’
browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying
information
regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution,
language and keyboard
settings, internet service provider, referring/exit pages, date/time stamps, etc.
-
Individually identifiable information, namely information that identifies an individual or
may with reasonable efforts cause the identification of an individual, or may be of private or
sensitive nature (“Personal Information”). The Personal Information collected by us mainly
consists of contact details (e.g., e-mail address or phone number), billing details (name,
physical billing address, payment method and transaction details), which are only collected from
Users with Paid Services, details regarding a browsing or usage session (IP address,
Geo-location and/or device unique identifier), details regarding connected third party accounts
(such as the e-mail or username for a connected Google or Facebook account), scanned
identification documents provided to us (such as an ID card, driver’s license, passport or
official company registration documents), correspondences (including those made through or
uploaded to our Services), and any other Personal Information provided to us by Visitors and/or
Users through their access to and/or use of the Services. For the avoidance of doubt, any
Non-personal Information that is connected or linked to Personal Information (for example, in
order to improve the Services we offer) is deemed and treated by us as Personal Information, as
long as such connection or linkage exists.
GetX Jobs Applicant Information
We also collect information that is provided to us by GetX jobs candidates
(“Applicants”), when they apply to any of the open positions.
How do we collect information?
There are two main methods we use:
-
We collect information through your use of the Products/Services. When you visit or use our
Products/Services, including when you browse the website or any user website, register a user
account, edit your user website and upload information and content, and/or download and use any GetX
apps and/or mobile apps, we are aware of it and will usually gather, collect and record such uses,
sessions and related information, including through the use of “cookies” and other tracking
technologies.
-
We collect information which you provide us voluntarily. For example, we collect the personal
Information you provide us when you register to our Products/Services; when you sign in to our
Services via third party services such as Facebook or Google; when you place purchases and/or
register domain names; when you submit or upload such Personal Information as you use any of our
Services; and/or when you contact us directly by any communication channel (e.g., GetX’s support
tickets, emails).
When you visit or use our Products/services – you may also provide us with certain information (either
automatically through the process of using the service, or by manually submitting it).
Why do we collect this information?
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
-
To further develop, customize and improve our Services, based on Visitors’ and Users’ common or
personal preferences, experiences and difficulties;
-
To provide our Users with ongoing customer assistance and technical support;
-
To be able to contact our Visitors and Users with general or personalized service-related notices
and promotional messages
-
To facilitate, sponsor and offer certain contests, events and promotions, determine participants’
eligibility, monitor performance, contact winners and grant prizes and benefits;
-
To create aggregated statistical data and other aggregated and/or inferred Non-personal
Information, which we or our business partners may use to provide and improve our respective
services;
-
To enhance our data security and fraud prevention capabilities;
-
To consider Applicants’ candidacy for working at
-
To comply with any applicable laws and regulations.
We collect and use information in order to provide our services and make them better and safer.
We also collect and use information in order to contact our visitors, users and job applicants, and in
order
to comply with the laws applicable to us.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy.
We will tell you before we do this.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email support@thegetx.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.